Terms of Use
Note: The French version prevails in the event of a discrepancy with another language version.
1. Scope of application
1.1 These general terms and conditions of sale (hereinafter referred to as "GTC") govern the rights and obligations of the parties and apply to orders for products and/or services placed exclusively in the online store www.gecodart.ch (hereinafter referred to as "GECODART").
1.2 The GTC are an integral part of the contract signed between GECODART and the customer (hereinafter referred to as: CUSTOMER) at the time of purchase, and any contrary conditions, in particular those issued unilaterally by the CUSTOMER, are not applicable.
1.3 By placing an order, the CUSTOMER acknowledges having read and accepted without reservation these GTC. GECODART reserves the right to modify these GTC at any time. The date of purchase is decisive for the version of the general conditions in force on that date.
2. Intellectual property rights, image and copyright
2.1 Gecodart SA owns and operates the online shop www.gecodart.ch and owns the GECODART brand registered with the European Economic Community.
2.2 The copyright of this online shop belongs to GECODART or its respective owners. It is strictly forbidden to download, copy, reproduce or transmit the content without the prior written permission of GECODART or its owners.
2.3 Access to our online shop, brands, photographs, logos, names, etc. does not imply the acquisition of usage rights or intellectual property rights.
3. Data protection and confidentiality
3.1 All data collected during registration or browsing in the GECODART store will be processed and used for promotional and marketing purposes, but the CUSTOMER will be informed in advance and will be able to decide whether or not to accept the use of the data collected.
3.2 We comply with the legal and regulatory provisions regarding data protection, in particular the European General Data Protection Regulation (GDPR) and the new Swiss Data Protection Act (nLPD).
4. Products and services
4.1 The products presented for rental or immediate sale in the GECODART.CH online store are intended for CUSTOMERS domiciled exclusively in Switzerland and Liechtenstein.
4.2 The products subject to custom-made personalized manufacturing in the GECODART.CH online store are intended for CUSTOMERS domiciled in Switzerland, Liechtenstein and the European Economic Area. CUSTOMERS domiciled in Switzerland and Liechtenstein will be supplied directly by GECODART in Switzerland, while CUSTOMERS domiciled in the European Economic Area may be supplied by our business partners in Europe.
4.3 Products are subject to availability.
5. Prices and payment
5.1 The prices in effect are those displayed at the time of purchase and may be modified at any time by Gecodart.
5.2 All prices are in SWISS FRANCS, including VAT, for private CUSTOMERS residing in Switzerland and Liechtenstein, however for professional CUSTOMERS the prices will be displayed excluding VAT. For all customers residing in the European Economic Area, the prices will be displayed in EUROS excluding VAT.
5.3 Cash payment is not accepted.
5.4 The means of payment are presented and accepted as means of payment when processing the order for payment.
6. Availability and delivery
6.1 All orders are delivered to the delivery address indicated by the CUSTOMER, when registering on the GECODART online store.
6.2 Shipping costs are the responsibility of the CUSTOMER, and may be modified at any time by GECODART.
6.3 The delivery times indicated in the GECODART online store are purely indicative and may vary.
6.4 GECODART is not responsible for delays in delivery or defects resulting from circumstances beyond its control, such as strikes, wars, natural disasters or others (non-exhaustive list).
7. Import duties
7.1 For any delivery of an order to a country other than Switzerland or Liechtenstein, the CUSTOMER must comply with the import duties or taxes in force in the country where the order is received and pay these duties or taxes.
8. Right of withdrawal and exchange
8.1 The CUSTOMER has the possibility to return his order or a product within 14 calendar days from the date of purchase. However, the items must be returned in their original packaging, in good condition and without any trace of use, accompanied by the delivery note and/or the return document sent by customer service within a maximum of 7 days, processing fees may apply to process your return.
8.2 The right returns are not accepted for certain products, including hygiene products, sale or discounted products, and products that are custom-made. Please check if there are any special return conditions mentioned in the product description on the product page at the time of purchase.
8.3 Return costs are the responsibility of the customer, unless the product has an original defect, incorrect product information, or was not ordered.
9. Refund
9.1 For the refund, we use the same means of payment that you used for the initial transaction or in the form of a voucher. After receiving the package, your return is checked by our team, if validated, the final amount will be credited generally within 10 days of receiving your package.
10. Complaints
10.1 Upon delivery of the goods, the CUSTOMER must check whether the package received is damaged in any way and, if necessary, prove it with photographs and immediately inform customer service.
11. Limitations of liability
11.1 Gecodart SA assumes no responsibility for the use that may be made of the content published on its site. The content of this site may contain inaccuracies in prices, images, typographical or other errors. This content may be modified or updated without notice.
11.2 Gecodart SA cannot be held liable in the event of a breakdown, malfunction, difficulty or interruption of operation preventing access to our site or one of its functions.
11.3 Gecodart SA is not liable for damage caused to the user or their equipment when connecting to or using this site.
12. Applicable law and legal venue
12.1 Swiss law applies between GECODART and the CLIENT, and the exclusive venue for any dispute is Geneva, Switzerland.