Customer Account Creation

Customer Account Creation

Welcome to our online store. To facilitate your shopping experience in Switzerland and Europe, we offer three access levels tailored to your needs: the Personal Account, the Professional Account, and Guest Mode.

1. Personal Customer Account
Ideal for individuals seeking a smooth and personalized shopping experience.

Creating a personal account is free and saves you time on future orders. By registering, you gain access to a complete dashboard offering the following benefits:

  • Save time: Your billing and shipping information is pre-filled for your next purchases.
  • Multiple address book: Easily manage multiple delivery addresses (home, office, secondary residence).
  • Full tracking: Access detailed order history, download invoices, and track shipment status in real-time.
  • Returns management: Request returns directly from your customer area.
  • Wishlist: Save your favorite products to find them later or share them.
  • Priority support: View the history of your interactions with our customer service.

To learn more about creating a personal account, click here.

2. Professional Customer Account (B2B)
Designed for companies, institutions, and resellers based in Switzerland and Europe.

If you represent a company, we invite you to open a professional account to benefit from conditions adapted to your business activity. This status offers exclusive features:

  • Tailored invoicing: Management of intra-community VAT (for the EU) and invoicing compliant with Swiss standards.
  • Pricing and discounts: Access to professional price lists or volume discounts (subject to eligibility).
  • Simplified purchasing process: Option for online quotes and deferred payment (subject to acceptance).

To learn more about creating a professional account, click here.

3. Order as a Guest
The quick solution for a one-time purchase, without commitment.

In a rush? You can finalize your order immediately without creating a permanent account.

How does it work? We will only ask for the information strictly necessary to process your order:

  • Your postal address (for delivery and billing).
  • Your email address (to send you the order confirmation and tracking link).

Important: No data is stored for future use. By choosing this mode, you will not be able to view online purchase history, manage returns autonomously, or save preferences for a future visit.

Proceed as guest

Need help?

Unsure which account type to choose or facing difficulties registering? Our team is at your disposal to assist you.

Contact customer support