Professional & Business Area
Professional Area - A service dedicated to professionals
The Professional Client status is reserved exclusively for companies, artisans, freelancers, administrations, and public institutions carrying out a commercial or professional activity in Switzerland and Europe.
We understand your requirements: responsiveness, volume, and competitiveness. That is why we have designed a space adapted to your supply needs.
Your exclusive benefits
As a validated professional partner, you benefit from privileged conditions:
- Preferential pricing: Access to sliding scale prices on a wide selection of products.
- Volume purchasing: Possibility to obtain personalized quotes for large quantity orders.
- Private offers: Access to promotions and clearance sales reserved solely for the B2B sector.
- Payment flexibility: Possibility of payment by bank transfer.
- Reliable logistics: Priority shipping with the same quality standards as for our private customers.
How to become a Professional Client?
To access professional rates, account creation and validation are mandatory. The procedure differs depending on your current situation.
1. You are a new customer
If you have never ordered from our site, the procedure is done in two simple steps:
Step 1: Create a standard account
- Access the account creation form by clicking here.
- Fill in your personal information (Last Name, First Name, Email, Secure Password).
- Important: In the address section, you must fill in the Company Name (Raison Sociale) and the headquarters' details.
- Accept the terms and conditions and validate the creation.
Step 2: Request for conversion
Once the account is created, send an email to our customer service with the subject line "Become a professional client".
- Note: To speed up validation, please include your VAT number (or UID for Switzerland) in the body of the email.
2. You already have a personal account
Do you wish to switch your existing account to a pro status?
- Log in to your customer area.
- Check that your billing details include your company name and your VAT/UID number.
- Then send an email to our support with the subject line "Become a professional client" to request status activation.
3. Special case: You ordered as a guest
If your email address has already been used to place an order without creating an account ("Guest" mode), the system will not allow you to create a new classic account.
- The solution: Contact us by email stating that you wish to "Convert a guest account into a professional account".
- What happens next: We will manually proceed with the conversion. You will receive a temporary password by email, which you must change upon your first login to secure your access.
Important Information
Validation time
Verification of your professional status (check of VAT/UID number) and activation of your benefits can take up to 24 hours. You will receive a confirmation email as soon as your B2B access is active.
Good to know: Professional rates are only displayed once your account is validated and you are logged into the store.
Need assistance?
Are you encountering difficulty during registration or do you have a specific question about our B2B offers?
Our dedicated team is at your disposal; please contact customer service.