Shipping and Delivery

Processing and Shipping

Upon receipt of your order, our shipping department will process and ship it promptly, either the same day or the next day at the latest, depending on the order arrival time.
The delay may be longer if the number of products you have ordered is not in stock and must be custom-made.

Tracking

It may take some time for the data to appear on your carrier's tracking page, sometimes more than 24 hours.

Delivery

Our shipping department generally only delivers to the countries listed below;

Switzerland
Liechtenstein

In Europe in these three delivery zones

Zone 1

Germany
Austria
Belgium
Denmark
France
Italy
Luxembourg
Monaco
Netherlands


Estimated delivery time

2 to 3 days
2 to 5 days
3 days
3 days
2 to 3 days
4 to 5 days
3 days
3 days
3 days


Zone 2

Andorra
Spain
Estonia
Hungary
Latvia
Lithuania
Poland
Portugal
Czech Republic
Slovakia
Slovenia

Estimated delivery time

3 to 5 days
5 days
4 to 10 days
3 to 4 days
3 to 7 days
3 to 7 days
3 to 5 days
4 days
3 to 4 days
4 days
3 to 4 days

Zone 3

Albania
Bosnia and Herzegovina
Bulgaria
Croatia
Greece
Romania
Serbia




Estimated Delivery Time

3 to 6 days
4 to 9 days
3 to 7 days
4 to 9 days
4 to 7 days
4 to 9 days
5 to 8 days




However, a particular product may not be able to be shipped to certain countries. Please check the product page to see if any restrictions apply.

Shipping and Delivery

For some products, the entire shipping and delivery process is free of charge. For other products, a delivery surcharge may be requested. This surcharge only applies to these products and only to orders below CHF 60 for standard delivery to private customers in Switzerland or Liechtenstein.
For any order received from a country other than Switzerland or Liechtenstein, a delivery surcharge will be requested, in which several factors will be taken into account. To know the amount of the supplement to pay, please simulate an order.

Import duties

Additional costs, at your expense, may result from deliveries made only from Switzerland, due to import duties or taxes in force in the country where the order is received.

Responsibility

Gecodart is not responsible for delays or non-delivery resulting from circumstances beyond its control, such as strikes, wars, natural disasters or others.

Complaints

It is at the time of delivery that the customer must check whether the package shipped or the object inside the package is damaged. If this is the case, take photos, refuse the package and inform us immediately.

For more information about returning your products, please fill out the form available here